Continuing Benefit From Southern Mass Credit Union

The Member Fiscal Fitness Program

We want to remind you of an ongoing benefit to all Southern Mass Credit Union members, employees and their immediate families (parents, step-parents, children, step-children, spouses, partners, siblings and step-siblings). The Member Fiscal Fitness Program (MFFP) through the Consumer Credit Counseling Service of Southern New England (CCCS) is designed to assist you in reaching your personal financial goals. It is confidential and voluntary.

CCCS is a privately funded, non-profit agency that provides personalized, confidential financial advice and education around debt, credit, money management, budgeting and housing issues. Personalized financial help is available in person and over the telephone 24 hours a day, 7 days a week, and in person by appointment in any of the agency's sixteen offices in southern New England.

The agency's services are available to you whether or not you are having a financial problem. Some just want an objective look at their budget or help in reaching a particular goal, such as increased savings or buying a home. Others need help in looking at options to resolve a debt problem.

How CCCS Can Help

Budget and Credit Counseling - This service includes a 60-90 minute session with a Certified Credit Advisor in person, by phone or over the Internet. The agency will help you create a workable budget that balances income with expenses. They can help establish immediate and long-term financial goals. If you are having a debt problem, they will work with you to create an Action Plan with options to get out of debt.

Debt Management Plan (DMP) - This is another way the agency helps resolve credit problems and pay down debt. When appropriate, CCCS serves as an impartial intermediary negotiating with your creditors to establish a reasonable and mutually acceptable repayment plan. The lowering or waiving of interest and fees are also negotiated. Once enrolled in the DMP, you would make a single, convenient monthly deposit, and CCCS disburses it to creditors on your behalf. (There would be a fee involved if this program is chosen.)

Credit Score Improvement Program (MyScorePlus) - This program is designed to help people understand their credit score and the steps needed to improve it. The program will be offered free to the first 100 people who request it, and at a 20% discount to any additional members wanting MyScorePlus counseling.

Member Fiscal Fitness Newsletter - This will be distributed monthly to all members who give CCCS their email address. It will be filled with timely advice on credit, debt and money management topics.

Educational Seminars - The agency will come out to the credit union to conduct educational programs for interested members on an issue dealing with credit and/or money management. We will let you know when they will take place.

How To Contact CCCS

Via Telephone: 1-888-343-2233

Via Internet:

The agency offers in-person help at the following office locations (but please first call for an appointment):
Massachusetts- Amherst, Beverly, Boston, Lowell, New Bedford, Pittsfield, Randolph, Springfield, Woburn and Worcester
Connecticut - Danbury, East Hartford, Milford, Norwich and Stamford
Rhode Island - East Providence

We hope this new benefit will be helpful to you and your families. If you have any further questions please contact a Member Service Representative.